Huggable Word of Mouth

Melissa H.

Shout out to Michael Keddy: Hi Chelsea, and thanks for the email! I just received a card in the mail from you.. what a great touch :) I would rate my experience with your team (Michael Keddy) 10/10. Moments after we arrived on the lot, Michael greeted us, assisted us, and let us try out cars we liked. He gave a tour of the building and premises and made me feel comfortable to ask questions while being knowledgeable about the vehicles on the lot. I felt that he cared about finding the right car for me opposed to just making a sale. YES! I already do recommend your business to friends and family. Honestly, I had my heart set on a Chevy Spark and the dealership was closed that day. For some reason your car dealership popped in my mind because I follow you on Instagram and always see the great vehicles people purchase. I think the customer orientated service really sticks with people- the song, the teddy bears, the dog, the personal videos from new car owners...(it stuck in my mind anyways!) and I am glad it did. Thanks, Melissa H.


Pam

This experience has been great. Tony made me feel welcome and appeared to be honest with me. I think he did his best to answer my questions and be helpful. I really like the fact that the cars are left unlocked at night, it gave me a chance to look the ALL over and sit in them and not feel ANY pressure. Yes I think I would recommend you, in fact my sister would likely buy from you now if you had the auto she wanted. I am a Repeat Customer

Thanks Pam


Hope

Hello. I'm sorry it's taken me so long to reply to you're email. Jared Hill exceeded my expectations. He was patient and understanding in trying to help me narrow down what it was I was looking for. Question #1. Rate experience with your team. 10. Everyone was very welcoming, and helpful. #2. Would I recommend wheels and deals to my family/friends etc. Absolutely I would. And I have. #3. What brought me to wheels and deals was a few friends recommended me. Jared sponsored kyle. And kyle is a really good friend of mine. and Chantel, she's purchased every vehicle she's ever owned from wheels and deals. There's been nothing but complements. So thank you all very much. The hard work is definitely noticed. Hope


Jennifer

The atmosphere is excellent and every employee took the time out to say hi and make slight small talk on their way by. You can tell the employees are happy as it shows thru their attitude. Justin was above and beyond in trying to make sure the "customer"(me) was happy and time and everything convenient for ME not him. Great experience.. 

Jennifer


Matt

Shout out to Troy ... My Experience was a solid 10. This was the second vehicle we bought from Jim Gilbert and Troy. Troy is awesome to deal with. He puts a lot of effort into answering all questions and concerns and making the whole experience a positive one.

All staff at Jim Gilbert's are exceptional and very professional. It's great to walk away knowing that the vehicle you bought was thoroughly inspected and vetted, care and attention was put into cleaning it, there is a full tank of gas (you'd be surprised how many dealerships won't do that), and that if you do happen to have any issues, you will be looked after.

I would 100% recommend wheels and deals to family and friends. I have in the past and will continue to in the future.

I came to wheels and deals as a repeat customer. My experience was so great the first time that it was my first choice to come back.

Matt


Makayla

Shout out to Justin Roy; I would definitely rate my experience at Wheels and Deals a 10. As this being my first car purchase from a dealership and not knowing if I would be approved due to the lack of credit they were pretty sure I would be approved for something. I couldn't have asked for a better person to help me find the perfect car. Justin did everything necessary to help us drive off the lot in our new car. I would recommend all my friends, family and coworkers to Wheels and Deals. I was brought to Wheels and Deals by the interest of having a new safe and reliable car.

Shout out to Justin Roy; I would definitely rate my experience at Wheels and Deals a 10. As this being my first car purchase from a dealership and not knowing if I would be approved due to the lack of credit they were pretty sure I would be approved for something. I couldn't have asked for a better person to help me find the perfect car. Justin did everything necessary to help us drive off the lot in our new car. I would recommend all my friends, family and coworkers to Wheels and Deals. I was brought to Wheels and Deals by the interest of having a new safe and reliable car.

Makayla


Sabrina

Shout Out to Jared Hill; My experience with wheels and deals was amazing. I'd give you guys a 10 Jared did everything to make sure I was well informed didn't try to sell me something I didn't want or have no information on he was honest. If he wasn't around the team stepped up to take care of us. I would definitely recommend you guys to friends and family no questions asked.


Hugs from Jennifer

Wow, Justin your the best.. I would rate my experience as a 10 actually. I was feeling frustrated and intimidated from previous experiences while searching for a car that would fit my monthly budget (my main requirement as a single mom). When my friend suggested we try your dealership, I told her I had already driven through but didn’t see anything older than a 2016 and figured I wouldn’t be able to afford those. She insisted we go anyway and it happened to be a very busy evening with all your staff busy helping other customers. We looked around but didn’t really see anything and were just standing by our cars discussing where we should go for supper when Justin came over. He was not pushy but although I was ready to give up, he asked all the right questions to see what was important to me, and told me that if I was willing to stay a bit longer, he thought he might have some options that weren’t on display yet that might fit my needs. He was right and I purchased my almost new vehicle the next day! It is perfect for my needs and far exceeded what I thought I would be able to buy. On top of that, the friendly and welcoming atmosphere was amazing and it really felt as though your employees are well taken care of and genuinely happy to work there! AND it is a family/dog friendly work place — it is those little things that make a big difference in making it a welcoming atmosphere. It all added to having a very positive experience!

I would recommend Wheels and Deals .. Absolutely…in a heartbeat!

Hugs Jennifer


Jennifer

I would rate my experience at wheels and deals as a 9. I felt that Tony actually cared that me and my family got a reliable car that would work well for us. I will recommend your business to friends and family. 

Jennifer


Michelle

Shout Out to Jared Hill; 10 above average. Wonderful experience. We have purchased several vehicles from your dealership and have always had complete satisfaction.

Your repeat customer Michelle