Huggable Word of Mouth
Debra & Maurice
“We want to thank you for making the purchase of our 2016 RVR so easy and stress free. We appreciate your honest and dependable service. This is the first vehicle we have purchased from you, the vehicle is detailed to look new, and reliable in every day use. We believe your business is successful because of the respect and care you show your customers. You take such pride in the vehicles you sell, which is showcased by the selection of cars in your showroom. We felt confident when we purchase a vehicle from you because it has been given your stamp of approval. We will continue to purchase cars from you in the future and recommend you to our family and friends. Thank you for everything you do!”
Debra & Maurice
Subject: Re: Thank You
1- How would you rate your experience with our team? From 1 below average to 10 above average. Feel free to elaborate.
A 10 for sure. Tony was great!!! We didn't feel pressured to buy and he let us take our time to make our decision. Your dealership is very welcoming. Best car purchase experience ever!!!
2- Would you recomend Wheels and Deals to your, friends, family and co-workers? Yes - Maybe - No
Absolutely. I will recommend to everybody. And I will probably buy from you again.
3- We would like to Enter You in our Monthly $50.00 Gas Draw, Your feed back is needed to Help us to Serve You better.. Please select Your answer...What brought you to Wheels and Deals?
Repeat Customer - Word of Mouth - Our Web Site - Other Internet Search - Radio/TV - other
A few different things. Word to mouth, I checked the website, Facebook ads. When I was looking for a car, I searched every dealership in the area, but when we visited you guys, we were sold.
Thanks for the great experience!!
1. I would rate our experience a 10!!
2. I would recommend wheels and deals to everybody I know!!
3. Repeat customer!!!The thing that brought us back to Wheels and Deals was the customer service we have received from Troy!
Before I end this message I would really like to say a few words about Troy!! He is an amazing man and does go all out and beyond for his customers. I would highly recommend him to everyone. This is our second vehicle that we have purchased from Troy at Wheels and Deals!! Both experiences were great!! Troy did make our first and second experience buying a car from wheels and deals a smooth, easy and hassle free experience. Thank you Troy for everything ❤️
from my iPhone Tania
Harold & Faye
We would rate our experience with your team as #10 and Troy was great to deal with and very courteous to us.
Yes we will definitely refer you to others, if and when, the time arises.
Our son recommended you to us since he has purchased several vehicles from Wheels and Deals.
We are very pleased with our Tucson and also wondering where we can purchase side-steps and side window visors and if you would have a price range on them.
Thanking you in advance,
Harold & Faye
Regarding your questions I would have to rate my experience as a 10. Because of how friendly and helpful everyone was. It honestly didn't feel like I was buying a vehicle. Paula was great. I would most definitely recommend wheels and deal to people I know and heard about you guys through word of mouth mostly. Thank you again for the the Jeep.
Thank you for your confidence in Canada’s Huggable Car Dealer, hopefully PAULA BRECKON fulfilled your expectations and you enjoy your 2015 Dodge Journey from Jim Gilbert's Wheels and Deals.
We want to be different and to do this we would appreciate your input.
This is the first time I've ever been shown around the dealership before and the pride Paula has for the company was very apparent!
Yes! Already have and continue to recommend..
Repeat customer and happy to be!
Thank You Bettie and Welcome to the family!
Dianna and Mick
Chelsea, I would rate Your team especially Jared's with a 10 as Jared made us feel like family right from the start and helped us feel very welcome.
I/we recommend Wheels and Deals to everyone who is considering buying a car.
I am a 3 time repeat customer and will continue to be a loyal customer. Why would i trust anyone else as you don't get the same satisfaction and helpfulness as i have always found at Jim Gilbert's Wheels and Deals. Also now my Australian Husband Mick now recommends you at work and tells everyone how fantastic you are to deal with.
Thank you once again and we love our new Honda.
Dianna and Mick
Justin was wonderful to deal with he was not at all pushy and let me tell him what i was looking for then proceeded to show me what he had in the line i was looking for. answers to your questions.
1. above average very helpful and personality plus with everyone that i dealt with.
2. yes i would recommend and have already to family and friends
3. Both word of mouth and i have had family deal with Wheels and Deals before.
A big 10… I’ve been to many dealership before and Wheels and Deals surpass all of them… your staff is super friendly, knowledgeable and make you feel right comfortable from the get go! Yes definitely recommend to anyone who’s in the market to get a new to them vehicle!
My husband cousin both bought their vehicle at Wheels and Deals and told us all about it and we looked on the website to see if there was a truck that interested us and there was so we went to see and try out the truck and came back home with the truck that same Saturday!!!
Thanks, have a great day!
Mike loved his Huggable experience
Hey Jim, just wanted to drop you a note to let you know how happy I am with our "Experience" at the Hugquarters. We had the pleasure of dealing with Paula and John and they were amazing. We knew John from the purchase of our previous car that we purchased in 09. It was so nice to not be looked down on for having credit issues in the our past, as was the case at other dealerships. This purchase was a long time in the planning and when the time came, there was only one place to consider.
I want to explain why I used the word experience, because that is what it is. It is the little things that you guys do that the others don't. I have never had a tour of the dealership anywheres else, I have never been introduced to members of the management team anywheres else, and I have never had a member the sales team give me a hug.
I wanted you to know that we appreciate the level of quality you maintain both in inventory and personnel, as well as adding integrity to the previously owned car industry.
Thanks so much