Huggable Word of Mouth

Tonya Howsam

Hi there, 
THANK YOU VERY MUCH Tonya Howsam !!!

1. I would definitely rate Troy a 10! He was amazing with me and helped me get the SUV I needed very quickly. I had my previous car written off and he helped me get back on the road quick when my rental needed to be brought back. He is funny, personal, honest and answered all my questions and more! I went to 5 or 6 other dealerships, but none of them gave me the service Troy did! He's awesome!

2. I would definitely recommend Wheels and Deals AND Troy to anyone I know. I will also come back next time I need a new vehicle.

3. I heard about Wheels and Deals through a mother of one of my coworkers. Being new to Fredericton, she definitely sent me in the right direction.

-Tonya Howsam

Ken Kennedy

I would definitely rate my experience at a 10 plus..any issues i had were quickly resolved by Paula and another fella.. i really wish i could remember his name cause he was excellent. Paula know who im talking about. Lol

I would definitely recommend to friends or co workers.. in fact we referred someone who did purchase a car from Paula.

Michelle lee M.

And lastly. My girlfriend purchased the car and she heard from the dealership by word of mouth and has been long time friends with Paula. Although talking to a lot of past customers helped pick the place.

She had really bad experience when she purchased her last car from another fredericton dealership and wasn't making the same mistake again!!

Wheels and Deals is an awesome place to buy a car, your made to feel like family as soon as you enter the building and all the staff has your back if you have any issue no matter how big or small!!

Thank you Ken K.

William Fasquel

Hi Jim!
I just wanted to send a little thank you note. You not only have the best dealership around but your staff is as well. I had talked to Troy a week or so ago and he told me to stop by and grab a couple little bears for my daughter to take with her to Montreal next month when she goes for back surgery & the other so I didn't have a fight on my hands with my little guy over just coming home with one lol. He wasn't around today when I stopped by but the man that was standing in the entry who I can't remember his name (he's quite tall and dark haired) made sure I had a couple of the little bears as well as a blue one for her to brighten her day, which it did. She has it propped up on her bed and the little red one is already in her suitcase to bring with us. You have a very special car family that I'm happy to have been a part of.

A Happy Customer

A big shout out to Troy Fasquel….He is great to deal with! Works hard to get you the vehicle you want! We absolutely Do recommend Wheels and deals to family, friends and co-workers. This is our second vehicle purchase from Troy at Wheels and Deals and we are very happy with the service, friendly atmosphere and of course the Hugs and musical teddy bears…. Always look forward to watching Troy’s Huggable Tuesday videos! Thanks Troy!


As a first time car buyer with a credit score that reflected a young man who signed up for a credit card at a university bar just to get a free t-shirt, Wheels and Deals was able to help negotiate a great rate for the car loan and has put me on a path to restore my credit. I’ll be a customer for life, or until I win the lottery and buy a Ferrari, but I’ll check with you guys first to see if you can find one at a good price.


The team at Wheels and Deals have certainly set a very high standard in the vehicle resale world.  Staffs are courteous, professional and knowledgeable.  The entire experience is centered on making the customer feel special and focused on meeting their needs.  I enjoyed dealing with Justin and, though I was dreading the whole “finding and buying a new car experience”, he made it painless and stress free, which is important to me. In this day and age of stress and pressure, it was a pleasant surprise to find the experience quite relaxed and “easy”.  


I would rate my experience with your team at 9 out of 10. Every aspect was handled professionally, promptly and in a courteous cordial manner. The proper information was readily available and explained well so that I could make the decisions that best suited my personal case. You operate a very good service and customer based business model that is consistent over a long period of time and that gives me the security of knowing that if a problem occurs , or I am ready to purchased’ll be there. In conjunction with employing a top notch team , of which several greeted me by name upon entry, and employing a family relation for a long period of time....the decision  to purchase at Jim Gilbert’s was easily made


I would rate my experience as 10. I never dreamed I would be able to purchase a car on my own, but you made it happen. A friend recommended I try wheels and deals. I will recommend you to everyone I know. My car buying experience was absolutely fantastic. I am extremely happy with every aspect of my new purchase. Thank you all very much!!! 


I couldn’t ask for a better experience which is why this is my 2nd car I’ve purchased from Jim Gilberts. Friendly, helpful and the atmosphere are all great… but the fact you make it simple and could say yes to someone who has been rebuilding their credit when so many said no, that made all the difference


You can't even compare your team to that of another used car sales business or even a new car dealership. The knowledge and effort that your team put into, not only their jobs, but their personal lives as well, in the dedication they put into volunteering and charity fund raising is very impressive. I haven't seen this at any other business that I have been to. From the time that I went onto your lot to look at your selection, until the time that I came home with my new-to-me car and beyond, my experience with your team has been none other than stellar. Your team sweats professionalism, friendliness and courteousness to the point where you feel like your old friends, maybe even family. This is why I will continue to return to Jim Gilbert's Wheels & Deals when I need a newer vehicle.