Huggable Word of Mouth
Hugs from Jennifer
Wow, Justin your the best.. I would rate my experience as a 10 actually. I was feeling frustrated and intimidated from previous experiences while searching for a car that would fit my monthly budget (my main requirement as a single mom). When my friend suggested we try your dealership, I told her I had already driven through but didn’t see anything older than a 2016 and figured I wouldn’t be able to afford those. She insisted we go anyway and it happened to be a very busy evening with all your staff busy helping other customers. We looked around but didn’t really see anything and were just standing by our cars discussing where we should go for supper when Justin came over. He was not pushy but although I was ready to give up, he asked all the right questions to see what was important to me, and told me that if I was willing to stay a bit longer, he thought he might have some options that weren’t on display yet that might fit my needs. He was right and I purchased my almost new vehicle the next day! It is perfect for my needs and far exceeded what I thought I would be able to buy. On top of that, the friendly and welcoming atmosphere was amazing and it really felt as though your employees are well taken care of and genuinely happy to work there! AND it is a family/dog friendly work place — it is those little things that make a big difference in making it a welcoming atmosphere. It all added to having a very positive experience!
I would recommend Wheels and Deals .. Absolutely…in a heartbeat!
I would rate my experience at wheels and deals as a 9. I felt that Tony actually cared that me and my family got a reliable car that would work well for us. I will recommend your business to friends and family.
Shout Out to Jared Hill; 10 above average. Wonderful experience. We have purchased several vehicles from your dealership and have always had complete satisfaction.
Your repeat customer Michelle
Sorry its taken so long to get back to you. We have been away camping with no service.
The service I received was beyond my expectation and the best that I have received when looking to purchase a vehicle. Justin was amazing from the start. In no way did I feel presssured to purchase any vehicle. He was very kind and considerate. I feel he did what was BEST for ME. I told him what I was looking for in a car and my price and he showed me what you had. The first one he showed me was the one I purchased. It was what I was looking for.
I would rate you all a big 10 hands down and would absolutely recommend you to anyone I know.
I said this to Justin that when you walk into the building, everyone is so happy and helpful. Every staff member that I encountered each time was so helpful and happy. It doesnt feel like they are at work. It does not appear like its a job to them. But someplace they look forward to going everyday. That in itself says alot.
I am extremely happy with my purchase and when its time for new wheels again. I definately will be back. I wish I could have experienced working in an environment like yours.
One very happy customer.
Shout out to Troy Fasquel; I give him a 10, he always made to feel that our business is as important as the next guy. treated with respect and no pressure. Troy is very easy to deal with and works hard to get the deal you want and need:) Susan
Shout out to Paula
Good Morning Chelsea,
Another fantastic experience at Jim Gilbert's. I purchased my third vehicle and it was just as quick easy and enjoyable as the first 2.
I'm not sure how often you're told this. When you've had credit issues in the past and you've worked really hard to correct them, it is so nice to walk into your business and be treated no differently than someone who has never had a credit hiccup. It truly means a lot.
I will continue to come back and I will definitely continue to recommend. The outstanding customer service and atmosphere always make it quick and easy.
PS: I love my Huggable F150! :) Shout Out to Corey Thomas.. How would you rate your experience with our team? Can I rate it a 12?? :) Would you recommend Wheels and Deals to your, friends, family and co-workers? Yes Without a doubt, and I already have. I'm telling people that they owe it to themselves to check out your dealership if they are car-shopping. What brought you to Wheels and Deals? Gair Maxwell introduced me to Jim at my conference last Fall in Moncton. I was impressed with his excitement about being the Huggable Car Dealer, and so that led me to your website. I found the website super well laid out, and the chat feature very helpful. It was through one of those chats that I was introduced to Corey Thomas and his personality and customer service skills were outstanding. Since I'm from Saint John, I had my dad drop by the dealership to take a look at the trucks I was interested in. He then called me and said I had to get up there to see them because they looked even "better than new". He was right. I am quite certain that I will never buy a new car again. After this experience picking up an almost-new 2017 truck, and saving the depreciation amount off of the new sticker price, I will return to Wheels and Deals again for my next purchase! Thank you for asking my opinion Chelsea! Cheryl PS: I love my F150! :)
Hi Chelsea I just want to say thank you for all that you guys did with watching my little guy and helping out while my niece was buying a car. Justin when above and beyond with watching my little one so I could be there with my niece as she tested out the car she was interested in buying. I never thought there was a place in town that is so open armed and as welcoming as you guys are all there. I can't thank you enough very happy with everything and thanks for all the little toys that my son was given. I will be passing this message on to all our friends and family that need new cars about how wonderful you guys are!!! Thank you
Hi Chelsea, Working with Jared was great. It was easy! I would recommend wheels and Deals 100% and jared 500%!!
Hey Megan I just wanted to thank you and the entire team at wheels and deals for making this entire experience great from Troy's phenomenal customer service all the way to doing all the leg work to get our second key. You guys truly made an impact on our car shopping experience and we've recommended everyone to wheels and deals. Thank you.